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The recent lawsuit accusing Meta of spying on rival apps has cast a revealing light on Mark Zuckerberg's communication style, particularly in email exchanges.
In one such email, Zuckerberg reportedly urged an employee to "figure out how to do this," a statement that could send chills down anyone's spine.
Employees often share a common fear of receiving certain messages from their bosses, and one of the most dreaded phrases is, "Do you have a minute?" The communication style of CEOs and bosses tends to be direct and immediate, often lacking the usual pleasantries.
While this approach is efficient, it can be daunting for employees trying to decipher the underlying tone.
Mark Zuckerberg appears to have his own way of instilling fear as a boss. Recently unsealed documents from a lawsuit against Meta reveal that Zuckerberg instructed his team to find a way to track user analytics from competitors, specifically targeting Snapchat in 2016.
Here's a summary of the situation:
Meta acquired Onavo, a company with a user privacy app that tracked data about other apps. This data was valuable for identifying new, popular apps, such as WhatsApp, which Meta then acquired. However, Snapchat's user data was encrypted, preventing Facebook from seeing its activity.
Zuckerberg's email, revealed in the lawsuit, instructed his team to find a way around Snapchat's encryption. This directive raised concerns among other Meta executives, with the head of security and privacy engineering questioning its ethicality.
The most chilling aspect of Zuckerberg's email was the final line: "You should figure out how to do this." This kind of vague directive can be terrifying for employees, although some may interpret it as a sign of trust and empowerment.
Ultimately, Meta employees did find a solution, but whether this should be seen as a success or a scandal is up for debate. What's clear is that receiving such a message from a boss can be extremely unsettling.